The blog is a place to express my concerns on issues driving teaching and research on integrated marketing communications (IMC) and public relations. Postings are an eclectic mix of published, quoted and original work. Topics include education, controversy, stakeholders, trends. Links and ideas are welcome.
"They must be guilty of something: if not murder then stealing deodorant".
Reference to David Protess' Huffington Post Story on Anthony Porter: http://www.huffingtonpost.com/david-protess/anthony-porter-released_b_2250292.html There was a period of time in state and federal government
when many innovative programs were developed with the help of universities and
research institutes. For example, in Wisconsin in the 60's and 70's under
progressive and balanced state leadership we were able to admit with
compensation that the state might have falsely charged someone (we had no death
penalty to commit the ultimate mistake). The state used victim compensation
laws when it failed to protect our citizens from losses caused by criminals.
State funded programs seemed to provide a social balance. Our priorities today
seem out of order. Illinois government can't seem to get anything right. It is
convenient for judges, state's attorneys and harsh administrators' to assume
that someone charged must be guilty of some crime even if they were innocent of
the crime they were originally charged. These may be tough times economically
but when did we lose our sense of balance and justice? http://www.huffingtonpost.com/david-protess/anthony-porter-released_b_2250292.html
For many decades the University of Wisconsin-Madison used distance learning methods as part of their out-reach to rural parts of the state and to reach busy professionals. Experience for several years as a Business School professor with a Medical School Administrative Medicine MBA style degree defined the value of a hybrid program.
Hybrid is defined as using a combination of distance technology learning and face-to-face teaching. The model used contact via available relevant technology (from slow scan video in the 1970s, digital voice and video conference calls in the 1980s, web-based text and video in the 90s and 3-D in the past decade). It also used stone and glass classroom bookends of class start-up and closing. Graduation was an option of in person or by distance.
While some classes may be taught purely at a distance; the very high cost and challenges of many professional degree classes would seem to demand a mix of more face-to-face networking through direct human interaction. I would suggest a mix of 80 percent distance with 20 percent interpersonal in a classroom.
While many universities and corporations use various forms of distance learning for certificates, degrees http://www.medill.northwestern.edu/imc/imconline.aspx and even simple meetings (see www.Gronstedtgroup.com), the discussion is still open on the success of pure and hybrid models. Even if a program used only distance learning technology; as a student or participant I would be very tempted to plan a face-to-face meeting during the program and before graduation.
Clarke L. Caywood, Ph.D. Professor, Northwestern University
An extraordinary Japanese woman, Yoko Tsuneki, visited the U.S., Northwestern University with her classmates from Otaru University and our home. With her friends and my family watching she showed a video gift of photos, music and words from her heart and the Japanese people for the support during their earthquake an Tsunami. The fews minutes of photos, words and music are very moving and a tribute to the men, women and organizations like www.aidmatrix.org who gave help and continue to help.
View a brilliant gift of pictures, words, music on theTsunami by a Japanese grad student who visited Northwestern. Thank you Yoko Tsuneki. http://lnkd.in/3Exa7d. Please post the link on your sites.
PRjournalism (PRournalism) or Content Management as a Career in PR for 10th edition of Advertising &IMC:
Principles and Practice Sandra
Moriarty (Author), Nancy
D Mitchell (Author), William
D. Wells (Author)
Clarke Caywood Ph.D.,
Professor, Medill School, Journalism, Media, Integrated Marketing Communications at Northwestern University. He is author of The Handbook of Strategic Public Relations and Integrated Marketing Communications, 2012. Inspired by Handbook Chapter by Smith and Caywood
One trend that suggests journalism and public relations have
a future in organizations other than traditional reporting. The trend is seen
in Technorati (2011) trends in blogging on the subjects of business and
technology. They increasingly dominate non-hobbyist sectors of the blogging
field providing journalism style content and a promised degree of journalistic
credibility. Technorati stated that
Professional Part- and Full-Time bloggers represent 18% of the total group.
Independent bloggers use blogging as a way to supplement their income, or
consider it their full-time job. Technorati also notes that corporate bloggers
make up 8% of the blogosphere. They blog as part of their full-time job or blog
full-time for a company or organization they work for. These bloggers primarily
talk about technology and business in their blogs. Thirteen percent of the
blogosphere is characterized as entrepreneurs or individuals blogging for a
company or organization they own. 84% of these bloggers blog primarily about
the industry they work in, with 46% blogging about business and 40% about
technology.http://technorati.com/social-media/article/state-of-the-blogosphere-2011-introduction/http://www.techcrunch.com/2009/03/10/are-blogs-losing-their-authority-to-the-statusphere/globally.
http://blogs.msdn.com/alexbarn/archive/2005/10/08/478598.aspx.Blogging, twitter, Facebook, LinkedIn, Avatar
sites, even newspapers, magazines and broadcast will demand more outlets not
necessarily lead by traditional journalists but by a new career path of
PRournalists combining PR and journalism as modern content managers and
providers.
Public relations and journalism as “Prournalism” - First C:Content
The first issue of “who will provide content” is a
contemporary topic that is argued by surviving members of the press, by
researchers in the automated delivery of journalism and by investors in new
media systems.If a precipitous decline
in the numbers of traditional news hunters and gatherers means a relative
decline in content; then new sources for news content, information and even
entertainment content will have to be developed, staffed and supported. The
content will certainly be needed for the rapidly increasing numbers of newer
channels of communications.However,
while traditional journalistic channels are dying in some countries, they are
growing rapidly in others such as China.The growth and demand for content includes the growth of advertising and
public relations to feed the dragon. Journalism has always been an experimenter
in new media as has public relations. From a mirror perspective, both fields
have served the public and their audiences with useful content and often
credible communication standards. Caywood and Smith in Caywood, 2012.
The future seems to be the logical placement of traditional
journalists and new journalists into a wide range of organizations from
hospitals, to NGOs, to churches, to government and politics to the largest
potential content provider - business.New “third party journalists” may be former journalists and new crops of
young journalists able and willing to deliver content. They will likely deliver
this content from their catbird seat in many legitimate organizations with huge
quantities of digital information to share for free.Editors in surviving journalistic pipelines
may be charged with determining the credibility of the content of the wider and
wider range of content providers. This may be more proactive than simply
tossing away the past high percent of public relations generated content.
Second C:Credibility
Credible content and context may be most critical during a
crisis in any institution. Based on the research literature of the value of
communication during organizational crises, it is fair to suggest that each of
the institutions in crisis or calamity conditions would benefit from professional
communications. (Englehart in Caywood, 2012). Academic fields such as public
relations and organizational communications define themselves in thought and
practice as offering to retain, regain and maintain the reputation of
organizations and their leaders using behavior and two-way (or more)
communications.
The field of public relations is defined as “the profitable
integration of an organization’s new and continuing relationships with
stakeholders, including customers, by managing all communication contacts with
the organization that create and protect the brand and reputation of the
organization. Caywood, 1997 and 2012 (Kindle Edition 2009/2012) and “Public
relations helps an organization and its publics adapt mutually to each other.”
PRSA, 2009,) There must be trust and credibility in that relationship. In the past decade most of our cherished
institutions have lost their credibility as defined by trust (Edelman Trust
Barometer
http://www.scribd.com/doc/79026497/2012-Edelman-Trust-Barometer-Executive-Summary)
or according to the public view (Pew Research
http://www.people-press.org/).
All institutions are loved, abhorred or not noticed by one
stakeholder group or another at some point in time.Who will speak credibly about the missions of
our social, economic, political and governmental organizations? It seems
reasonable to suggest that the students from journalism/advertising/public
relations programs with their long tradition of credibility and content
development through teaching of journalistic knowledge and skills can provide
an educated and trained source of institutional creditability and content.
A Matter of Principle in Advertising (9th Edition)by Sandra Moriarty, Nancy D Mitchell and William D. Wells
Integrating Advertising and PR Media Planning
Clarke Caywood Ph.D.,
Professor, Medill School, Journalism, Media, Integrated Marketing Communications at Northwestern University. He is author of The Handbook of Strategic Public Relations and Integrated Marketing Communications, 2012.
Ask advertising directors in a company or agency what profitable target media they have chosen for message delivery for their new corporate or product/service brand strategy. They will probably give a list of traditional mass media advertising vehicles.
Then ask the PR director in the same company or company PR agency what the targeted media will be for the same program. It will often be a list of news and feature story outlets in web social media or traditional print and broadcast .
In an integrated approach to media planning, the communication leaders should logically be targeting the same media to reach similar readers, viewers, and listeners. If not, the C-Suite—chief executive officer, chief financial officer, and chief marketing officer—in the client company would want to know why not.
These newer models of media planning seem to be aligned with the growth of the large holding companies that contain advertising, direct database marketing, e-commerce, public relations, and, now, media buying agencies where coordination and cross-functional planning are essential.
In the IMC program at Medill, we define integrated media planning as “coordinated research, planning, securing, and evaluation of all purchased and earned media.” Earned media
is used by marketing and PR practitioners to differentiate paid media about a product, service, or company (advertising, promotions, direct mail, Web ads, etc.) from positive or negative broadcast, print, and Internet media articles and simple mentions about the product, service, or company. The term earnedshould beused to avoid the term free, which accurately suggests the company does not pay the media for the placement.The term free also does not address the fact that the publication of such stories requires hours of billed effort or years of experience by PR professionals to persuade journalists to cover the product, service, or company for the benefit of their readers or viewers.
Just as selecting media for advertising has become a science and management art, the field of selection and analysis of earned media (including print, broadcast, tweets and blogs) for public relations is now more of a science. Today the existence of far richer database systems assists media managers who want to know which reporters, quoted experts, trade books, new publications, broadcasts, bloggers, and more are the most “profitable” targets for public relations messages. In other words, when we refer to media planning
, we mean coordinating and jointly planning the earned media of public relations along with advertising and other purchased media.
Using the new built-in media metric systems from research firms, PR directors can calculate return on investment on advertising versus PR. With PR, they can read and judge a range of positive, neutral, or negative messages, as well as share-of-mind measures of media impact, advertising equivalency estimates, and other effectiveness indicators (see Caywood, Chapter 3, 2012 Handbook of Strategic Public Relations and Integrated Marketing Communications, 2012.
Now, when the chief marketing officer and other C-Suite officers ask the integrated agency directors of advertising, public relations, or IMC if the media are fully planned to reach targeted audiences, they can answer affirmatively.